Jiangsu Jinjian Vehicle Manufacturing Co., Ltd. (hereinafter referred to as “Jinjian,” “we,” “the Company,” or “the App”) respects and strictly protects your personal privacy and data rights. This Privacy Policy explains the rules and procedures Jinjian follows when collecting, using, storing, and protecting customer-related personal information, and clearly informs you of the data rights you are entitled to under the law. By using our products and services, you acknowledge that you have read, understood, and agreed to all terms of this Privacy Policy.
This Privacy Policy will help you understand the following:
We primarily collect two types of information: (1) information related to you or your device; (2) information related to the Golden Arrow vehicles linked to your account.
We may collect the following information when you register, log in, link a vehicle, or use vehicle control features:
For models that support 4G location tracking, you may choose to provide vehicle location via the Garow App. This information is used solely for vehicle location tracking. If you wish to stop collecting such location information, you can disable it in the vehicle settings.
Users who register and use the Garow App will create an app account. We will collect registration information you voluntarily provide, vehicle identification codes (SN), product serial numbers, and other information for vehicle binding, identity verification, and device management. You may update your personal information within the app at any time.
To enable vehicle control, location tracking, and vehicle status inquiries, we may collect vehicle operational data, including:
The above data may identify or be associated with specific users; therefore, we treat it as personal data and protect it in accordance with applicable national and regional laws.
We use your personal information only to the extent necessary to fulfill the purposes of our services, specifically including:
You may deactivate your account, disable data collection, or withdraw your consent at any time. Upon withdrawal of consent, we will immediately cease the relevant data processing and delete or anonymize your information in accordance with legal requirements. If we need to use your information for purposes not specified in this policy, we will obtain your explicit consent again.
Under applicable data protection laws in various countries and regions worldwide (including, but not limited to, the EU GDPR, Vietnam’s PDPL, and Mexico’s LFPDPPP), you have the following data rights:
You may contact us at service@garow.com to exercise the above rights. To ensure the security of your information, we may verify your identity before processing your request.
Except for companies within the Golden Arrow Group, we will not share, sell, or rent your personal information to third parties, unless one of the following circumstances applies:
In the event of a merger, acquisition, or reorganization involving a data transfer, the successor entity will continue to be bound by this Privacy Policy; if the purpose of processing changes, we will obtain your consent again.
We use industry-standard technical and administrative measures to protect your personal information against disclosure, destruction, loss, and unauthorized access. We retain data only for as long as necessary to fulfill the purposes described in this Policy or to comply with the minimum retention periods required by law. Once this period expires, we will delete or anonymize the data.
If you transfer, sell, or gift your vehicle to another party, we recommend that you promptly unlink the vehicle within the app and deactivate the associated account to prevent subsequent users from accessing your personal information.
Golden Arrow is headquartered in China, and some basic business data may be stored within China. For users in other countries and regions, we will store and transfer user-related data in accordance with local compliance requirements, and implement measures such as de-identification and encryption to ensure data security.
Minors may only use this app after their guardian has read and agreed to this Privacy Policy. We do not actively collect information from minors; we collect only the data necessary to provide basic vehicle control functions, and such data will not be used for advertising, marketing, or sharing with third parties.
If a guardian discovers that a minor is using this app without permission, they may contact us at any time to have the relevant data deleted or to deactivate the account themselves.
This app integrates the Firebase SDK series primarily to enable features such as crash reporting, data analysis, and performance monitoring. We strictly comply with national data regulations—including Vietnam’s PDPL and the EU’s GDPR—as well as app store requirements, and provide transparent disclosure regarding third-party data collection. All collected data is anonymized and de-identified, used solely for feature implementation and service optimization, and is not used for advertising or marketing purposes, nor is it sold to third parties.
This App may contain links to third-party websites or services (if any). We assume no responsibility for the privacy policies, data processing practices, or security of third parties. We recommend that you carefully review the relevant privacy policies before navigating to third-party platforms.
Please note that we are not responsible for the information collection, use, or disclosure policies and practices (including data security practices) of other organizations or individuals (such as other app developers, social media platforms, operating system providers, wireless service providers, etc.), including any information you disclose to other organizations through our software applications or social media pages.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint, you may contact us via the following methods:
We may update this Privacy Policy in response to business adjustments or changes in laws and regulations. The updated version will be posted within the App and will indicate the latest update date. You will be notified of major updates via in-app notifications or email. By continuing to use our products and services after a policy update, you are deemed to have accepted the revised terms.